Refund Policy

Cooling-off period

If you subscribe and have not meaningfully used the paid features, contact support within 14 days and we will refund your most recent £4 payment.

Because the subscription unlocks digital content immediately, refunds after substantial use of paid features are at our discretion.

Payment problems

If you were charged twice, charged after cancelling, or charged an amount you did not expect, contact support with your Stripe subscription ID (sub_...) and we will investigate.

You can also check the payment and manage links on the Stripe email receipt sent when you subscribed.

How refunds are paid

Refunds are returned through Stripe to the original payment method, usually within a few working days of being approved.

A refund of the current month also ends access to paid features.

Your legal rights

Nothing here removes your statutory consumer rights.